Current Situation for Social Workers/Case Manager and Case Loads

Social Worker/Case Manager Stats


According to the US Bureau of Labor Statistics the average hourly wage for Healthcare Social Workers is approximately $30 per hour.


 

 

Case Load = Case Overload


A 2017 study by TCS Healthcare Technologies states

Case managers working in provider settings (behavioral health facilities, home care, hospital or health systems, medical group/clinic settings, retail clinics, skilled nursing, or long-term care facilities) consistently reported having an average caseload of 25-49 cases.

Resource: https://www.tcshealthcare.com/what-is-an-average-caseload/

 

Social Worker/Case Manager Burnout


When looking at the average wage and taking into account the very high caseload, it is no wonder that Social Workers and Case Managers have such a high burnout rate. Averaging between 23-35% within the first 12-24 months on the job.


 

Even if a Social Workers and/or Case Managers spent as few as 15 minutes on each patient, that would equate to spending hundreds and hundreds of dollars on labor costs per caseload. The reality is each case takes significantly more time, meaning the cost equation gets more and more expensive.

This model is antiquated, but a solution exists that would provide access to a system that helps these healthcare professionals.

The Community Initiative (TCI) provides our proprietary software, which we call CaseEZ.

The software is a time saving tool, it links program availability through a software interface to find and align patients with the most appropriate level of care more accurately and quickly.

CaseEZ will also help link patients to community resources according to their geographical location (i.e., city, county, state) while assessing financial status for appropriate referral placement. In addition to placement assistance and search functionality, the tool helps case management and social work consider alternative solutions that perhaps are overlooked through normal operations. 

CaseEZ is the Solution

The Community Initiative is an innovative technology platform that will enhance the patient experience and at the same time create a seamless system in which case management and social work can find proper placement and auxiliary services for all the patients in one place in a matter of minutes, not hours.

This proprietary software called CaseEZ will be available for subscription use in late 2022 or early 2023.

How much could you save with CaseEZ?

On average when a Case Manager or Social Worker uses CaseEZ, we can save you 50% of your time in searching for discharge or placement of a patient. Which translates into hundreds of dollars saved. Not to mention getting up to 50% of your day back to spend with patients and not behind a screen or deep into your paper resources.

We serve per day.
We spend per patient working on discharge/placement.
$--- / day*
Current daily spending on discharge work
$--- / day*
Potential savings with CaseEZ
*Based on bls.gov national average wage for social workers.

Future Enhancements

CaseEZ helps identify resources and community ancillary services, but also provides API interface between partnered clients to quickly identify placement assistance into these locations. Just knowing whether a resource exists is one thing, but knowing it exists and having immediate access to bed availability is a true game changer. 

 



 

Schedule a Demo Today

About The Community Initiative

MVVs

  • Your Patients- Their Concerns- Our Solution
  • Treating Each Patient As A Priority
  • Do The Right Thing

The Community Initiative is an innovative technology platform that will enhance the patient experience and at the same time create a seamless system in which case management and social work can find proper placement and auxiliary services for all the patients in one place in a matter of minutes, not hours.

This proprietary software will be available for subscription use in late 2022 or early 2023.

According to the US Bureau of Labor Statistics the average hourly wage for Healthcare Social Workers is approximately $30 per hour. 

A 2017 study by TCS Healthcare Technologies says, “Case managers working in provider settings (behavioral health facilities, home care, hospital or health systems, medical group/clinic settings, retail clinics, skilled nursing, or long-term care facilities) consistently reported having an average caseload of 25-49 cases.”.

When looking at the average wage and taking into account the very high caseload, it is no wonder that Social Workers and Case Managers have such a high burnout rate, which we see as averaging between 23-35% within the first 12-24 months on the job.

Even if a Social Workers and/or Case Managers spent as few as 15 minutes on each patient, that would equate to spending hundreds and hundreds of dollars on labor costs per caseload. The reality is each case takes significantly more time, meaning the cost equation gets more and more expensive.

This model is antiquated, but a solution exists that would provide access to a system that helps these healthcare professionals. The Community Initiative (TCI) provides our proprietary software, which we call CaseEZ. The software is a time saving tool, it links program availability through a software interface to find and align patients with the most appropriate level of care more accurately and quickly. CaseEZ will also help link patients to community resources according to their geographical location (i.e., city, county, state) while assessing financial status for appropriate referral placement. In addition to placement assistance and search functionality, the tool helps case management and social work consider alternative solutions that perhaps are overlooked through normal operations. 

CaseEZ not only streamlines the discharge process for the case management team, but it also provides a tied-up discharge package that helps patients, and their family members navigate their next steps post hospital admission. 

CaseEZ also has a large PDF repository that has hundreds of ready to use Social Work and Case Manager tools, plus the ability to send in and save your PDF documents in one place for easy access and use. You no longer need to carry a large binder of PDF copies to give out. Upload and store your tools in CaseEZ. 

In the future - CaseEZ helps identify resources and community ancillary services, but also provides API interface between partnered clients to quickly identify placement assistance into these locations. Just knowing whether a resource exists is one thing, but knowing it exists and having immediate access to bed availability is a true game changer. 

CaseEZ also has a management portal, which tracks time, placements, utilization, and other key performance indicators to ensure the staff are utilizing the tool to its fullest extent. Additionally, CaseEZ can be used through our application in the iOS and Androids markets and give real time dashboards for leadership to track usage and placements.

For more information about The Community Initiative or pricing please email us at info@thecommunityinitiative.com

US Bureau of Labor Statistics 21-1022 Healthcare Social Workers

https://www.bls.gov/oes/current/oes211022.htm

HOSPITAL SOCIAL WORKER DEMOGRAPHICS AND STATISTICS IN THE US

https://www.zippia.com/hospital-social-worker-jobs/demographics/

What Is an “Average” Caseload?

https://www.tcshealthcare.com/what-is-an-average-caseload/

History of Us

The Community Initiative (TCI) was created in the mountains of Utah right outside of Salt Lake City. During the lockdown, due to Covid, in the Spring of 2020, was the first time in 15 years of marriage to a Social Worker, I actually paid attention to how difficult my wife’s job is. As we shared an office together for months, I noticed she spent what seemed like hundreds of hours looking for and reviewing places, services and needs for each patient she had so they could move onto the next phase of their treatment. I quickly noticed she had a large 3 ring binder. She kept important documents of  places of various community services and resources such as skilled nursing facilities, hospice companies and even ancillary services, funeral homes, AA meeting places and additional services she had to search for. 

I started to research online if any company had a compressive library of all the needed resources that my wife had collected in her twenty plus years of being a Social Worker. I could not find a place that had all of what she needed in just one place with little effort to obtain and retain the patient’s needs. 

That is when The Community Initiative was born. 

I was fortunate to partner with a highly talented healthcare leader living in California and a world class data analyst in southern Utah. Together we formed a partnership which helped create a concise collection of resources and materials  for all Social Workers and Case Managers to review, obtain, and retain to help ease the  patient’s discharge and next step treatments. This first of its kind and proprietary software is called CaseEZ.

This is just the beginning and phase one of what The Community Initiative has planned. In addition, we will also be working on real-time placement software, an intake notes platform, and an easy way to update State, County or Federal government forms. 

For more information, please contact us at info@thecommunityinitiative.com

What is CaseEZ?

CaseEZ is the proprietary software built by The Community Initiative, LLC (T.C.I.). It has been designed to assist hospital social workers and case managers in the review of a patient's discharge and placement needs. The CaseEZ software is a first of its kind in its ability to review over 50 services for both local and national discharge needs. Furthermore, it will store the data for future review, it has a print summary feature to provide to the patient or their family. CaseEZ, can review the needs for minors in the same household as the patient. It also has a large customizable PDF repository for the storage of your favorite documents either for your internal reference or to share with a patient.

This is only the first step of what T.C.I. leadership has planned for CaseEZ. The future of this software is limitless. Stay tuned for all that future has to hold. For more pricing or information please email us at info@thecommunityinitiative.com

I was fortunate to partner with a highly talented healthcare leader living in California and a world class data analyst in southern Utah. Together we formed a partnership which helped create a concise collection of resources and materials for all Social Workers and Case Managers to review, obtain, and retain to help ease the patient’s discharge and next step treatments. This first of its kind and proprietary software is called CaseEZ.

This is just the beginning and phase one of what The Community Initiative has planned. In addition, we will also be working on real-time placement software, an intake notes platform, and an easy way to update State, County or Federal government forms. 

For more information, please contact us at info@thecommunityinitiative.com

CaseEZ - Family Screening

One of the key differences in what makes CazeEZ the stand-alone platform for Hospital Case Management and Social Workers is the ability the system has to, not only help the patient with all their post hospital needs, but also the direct family of the patient. 

Direct family is defined as those living in the same household and would be counted on the patient’s state or federal income tax forms. 

After you have entered all the patient’s information into CaseEZ. The system will review and determine if due to household size and income if there are other possible benefits. At this point you will see an additional hyperlink appear on the screen called, “Family referral”. Upon clicking on this link, it will save the main referral and take you to the family referral screen. You can then enter the demographic data for the “direct family” and hit submit. CaseEZ will then pull the resources available for the family member and tie the two referrals together upon hitting the save family referral button at the bottom of the screen. For example: if the patient is a male with children in the home, the patient himself may not be eligible for WIC, but due to children in the home this would pull not only on the main referral but also the family referral. CaseEZ can take the process one step further and help adult male patients look at any ancillary service the children might need such as childcare, eating disorder information, head start programs, LGBTQ+ services, etc..



Become our Partner

The Community Intuitive is actively seeking partners that can assist in the mission of finding the correct solution for each patient that is discharged from the hospital. Such as:

  • Home Health
  • Skilled Nursing
  • Assisted Living 
  • Hospice 
  • Many, many more

For partnership opportunities please contact us at partner@thecommunityinitiative.com


 

Frequently Asked Questions

 
1Why Choose The Community Initiative?
The Community Initiative is the only company in the market designed software specifically for hospital case managers and social workers. a patient from the hospital is a time consuming, and sometimes daunting task. Oursoftware combines over 50 national, state, city and county programs in one location. It helps determine the best place to discharge a patient, including possible ancillary services patients and their families may need on their path to recovery. The Community Initiative also captures and safely transmits patient information to the hospital's electronic medical record (EMR) system, so workers can have the most accurate information regarding each patient they serve.
2What is CaseEZ?
CaseEZ is an innovative technology platform that enhances the patient experience, and at the same time, creates a seamless system where case management and social work can find proper placement and auxiliary services for all the patients in one place in a matter of minutes, not hours.
3What is the Cost?
CaseEZ is a subscription based service that is available on a yearly basis. The price of the service is based on the length of time of the contract and number of total user subscriptions are purchased.
4How do I get a subscription to CaseEZ?
For a demo or to set up a subscription service. Please email us at info@thecommunityinitiative.com.
5What does the initial process look like?
We provide a standard two week implementation process, during which time we set up all the client sites within the system, ork with each new client to identify local programs not already in the CaseEZ system and train superusers on the complete versatility of the CaseEZ platform. We will set up dashboards, or standard reports and identify key stakeholders who will receive these reports each month.. Finally we will assign you a Client Success Manager responsible to you and your organization, and available for the lifetime of the contract.
6How do I request a local service be added to CaseEZ?
Please email the local service you would like added to CaseEZ to info@thecommunityinitiative.com. We will review the request and do our best to get the service added to CaseEZ as quickly as possible. We will keep you updated on the status of the request and notify you once it is complete.
7Can I form a partnership with The Community Initiative?
Yes, we are always looking for partners that can expand our service to all hospital clients and their patients. Please email us at partner@thecommunityinitiative.com for more information.
8Do you have a full list of all the services CaseEZ can pull from?
CaseEZ has over 50 national, state and local programs that are pre-built into the database. Other custom or smaller programs can be added during the implementation stage. For a demonstration of the full system, please email us at info@thecommunityinitiative.com.
9What is the scope of The Community Initiative?
The Community Initiative’s proprietary software is called CaseEZ. It will review over 50 different programs for each patient with just the click of a few buttons. Programs like: Home Health Skilled Nursing Assisted Living Hospice Medicaid For a demo and setting up a subscription service. Please email us at info@thecommunityinitiative.com
10How do I store my PDFs in CaseEZ?
You can send your PDFs to The Community Initiative via email. They will then review them to ensure there are no copyright issues with storing the documents within CaseEZ. Once the document has been uploaded into the system,you will receive an email back stating the PDF is in CaseEZ and ready for use.
11How do I find my stored PDFs in CaseEZ?
CaseEZ uses the following storage format when storing all documents within the system. This file format is: file name, underscore, version of file, underscore, date (MM.DD.YY), underscore, location.examples: Dying Process_V1_05.2.22_CA.PDF Grief 101_V2_05.2.22_Gen.PDF
12Do I have access to other users' PDFs in CaseEZ?
Yes, all users will have access to the general PDF repository. Some users may have restricted access based on what their superuser has set up for them. Please reach out to your assigned superuser for greater access requests.
13Does The Community Initiative work for any international patients?
No, at this time The Community Initiative is only designed to review services within the United States and its territories.
 

Account and Payment Frequently Asked Questions

 
1Account Help
The first step in account help is to contact your dedicated superuser. They have the ability to do the following: Reset passwords set up new user accounts expand user view to partner hospitals expand user views of PDF repository If you need additional help. Please contact your dedicated Client Success Manager via email.
2Payment or Invoice Help
The Community Initiative can set up direct withdrawals for credit cards. We can provide a monthly or yearly invoice. We will provide the details behind the invoice. If you have any other Payment or Invoice questions please please email us at Invoice@thecommunityinitative.com
3Subscription Options
You can buy as few of one subscription or as many as your hospital or health system needs. The two options for subscriptions are a Yearly or Monthly purchase.
4Discount(s)
Discounts will be applied when you sign up for a yearly subscription with greater than 5 subscripted users. The more subscriptions you purchase the greater the subscription up to 30% off the yearly subscription price. There are no discounts for a month to month subscription plan.
5Service Cancelation
To cancel part or all of your subscribers. Please email your dedicated Client Success Manager with “Service Cancelation” in the subject line and they will get back to you with a complete process of cancellation. Also be aware that we will ask for a reason for cancellation.
 

CONTACT

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